Frequently Asked Questions
Downloadable patterns are instantly available to download. Once you have checked out, you will be redirected to a thank you page, and if you wait a few seconds, your download link will appear for every pattern you have purchased in that transaction.
Download links are always sent via email if you have provided one so make sure you have access to the email address you put in on the checkout screen.
- If you have downloaded it on a PC/Laptop, it will be in your downloads folder, and you can open it with your web browser or PDF viewer.
- If you have downloaded it on an Android Device, it will be in Files > Downloads. Then just click the pattern you have purchased, and it will open in a PDF viewer.
- If you have downloaded it on an Apple device, it can be in a few places.
- iBooks - Open the downloaded pattern from your confirmation email or via the Thank You page after you have purchased your order. Select the "Share" button and then click "Open/Copy in iBooks". Once you have done this, you can just go to the iBooks app at any time and open the pattern up.
- Safari - When you have downloaded the pattern, it may be just in the downloads folder in Safari. To access this you need to open Safari to the homepage and then navigate to Downloads, once you click that you will be able to see the pattern in the downloads folder. Open this with iBooks, and you will be able to use iBooks to read the pattern.
- Discount codes
- If you were to forget to put a discount code in we are unable to alter your order once it has been fulfilled as digital items purchased are fulfilled automatically.
- If a discount code is correct but no longer valid, we will not be able to honour the discount.
When you purchase your pattern(s) you are automatically taken to the download page. This page thanks you for your order and will generate your download link for you to access your pattern(s). If you close this page before getting your download link, not to worry, as it is always sent to the email address you have provided on your order. If you provide an incorrect email address, please contact us via Facebook or via our email address.
They can also be sized up or down using 4-ply, Aran, and chunky yarns instead of DK yarn, following the patterns exactly using the following size needles.
4 Ply - use 3mm & 3.25mm
Aran - use 4mm & 5mm needles
Chunky - use 5mm & 6mm needles